Privacy Policy

AMORIA  GLOBAL  S.L.  – AMORIA  CAPITAL  S.L.

PRIVACY POLICY

Last Updated: 2020

AMORIA  GLOBAL  S.L.     –  AMORIA  CAPITAL  S.L. (“AMORIA”,  “Us”,  or “We”)  provides  this  Privacy  Policy because we know that you care about how your information is collected, used, shared and retained. This Privacy Policy applies  to  information  collected  when  you  access  our website located at www.amoria.io (the “Site”), and purchase and/or use our services (“Services”).

By visiting our Site, purchasing, accessing or using our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalised terms not defined in this Privacy Policy have the meaning ascribed to them in the Terms of Use.

What Information We Collect; the Purpose of Collection and Use

We  collect  the  following  categories  of  information. Subscribers of our Services (“Subscribers”) authorise the collection, processing and transfer of such information, and assume contractual responsibility for providing notification to  Subscriber’s  customers  who  are  end  users  of  the Services  and  obtaining  all  consents  as  required  under applicable laws and regulations.

Contact Information: We collect contact information on our Site  from  visitors,  and  customers  who  wish  to  obtain 

information or support, to purchase our Services or receive our newsletter. Contact information is provided via browser
forms or online forms, and includes first name, last name, e-mail  address,  name  of  the  organisation,  and  country (“Contact Information”). This Contact Information is used by our sales, support and product teams to contact our Site visitors and customers, as appropriate, for the purpose of providing  the  requested  information,  support,  Services, newsletters, or other news, materials or updates regarding our Services.

Service  Information:  In  the  course  of  performing  our Services, we collect the following categories of information (collectively, “Service Information”).

End User Information: End User means (i) Subscribers customers who are end users of our Services; and (ii) all customers of AMORIA’s other Subscribers who seek to enter  into  Transactions (as  defined  below)  through  the Services.  We  collect  End  User  information  from  our Subscribers  or  directly  from  End  Users.  End  User information includes but is not limited to, driver license number, social security number, financial information, KYC information,  business  registration,  by-laws  and  other
corporate  information.  End  User  information  is  used  to provide the Services, facilitate the Transactions, provide support, and to operate, maintain and improve the Services.

Transaction Information: We collect transaction related information  for  transactions  conducted  by  End  Users through  the  Services (“Transactions”).  Transaction information includes but is not limited to, bank account information,  credit  card  information,  amount  of  funds deposited, and any trade-related information including but not  limited  to,  price,  quantity,  and  any  associated  or supporting data related to the trade. Transaction information is used to provide the Services, facilitate the Transactions, provide support, and to operate, maintain and improve the Services.

Billing  Information:  We  collect  billing  and  payment information which may include a purchase order number, an account number, credit card number, expiration date, billing zip code, bitcoin-related information, instructions for wire transfers and/or ACH transfers (“Billing Information”). Billing Information is collected and processed by our third-party payment processor operating as our agent (See, Onward Transfers to Third Parties). AMORIA does not directly obtain or process any Billing Information; except in the case of ACH  transfers  in  which  case  we  obtain  the  Billing Information related to ACH transfers and send (not store) it to our third party bank processors operating as our agent (See, Onward Transfers to Third Parties).

Other Information: In addition to the Contact Information, Service Information and Billing Information, we may collect or receive the following information:

  • From Your Activity. In an ongoing effort to improve the Site and the  Services,  we  automatically  collect  certain information  when  visitors  visit  the  Site  and  when Subscribers  and  End  Users  use  the  Services.  This information consists of IP addresses, browser type and language, referring and exit pages and URLs, date and time,  amount  of  time  spent  on  particular  pages,  what sections of the Site visitors visit, and similar information concerning your use of the Site and the Services.
  • From Cookies. A “Cookie” is a string of information that a website or web-based service stores on a user’s computer, which the user’s browser thereafter provides to the website each time the user submits a query to the site. AMORIA uses cookies to track pages that users visit during each session – in order to help us improve user experience and to better understand and track how our Site and Services are being used. Our cookie policy is available at cookie policy. Users who prefer to not have cookies placed on their  machines  should  set  browser  software  to  refuse cookies prior to accessing the Site and/or the Services, while understanding that certain features of the Site and/or the Services may not function properly as a result. Users who refuse cookies assume responsibility for any resulting impaired functionality.
  • From Web  Beacons. A  “Web  Beacon”  is  an  object embedded in a web page, which allows website operators to check whether a user has viewed a particular web page or an email, and which typically are invisible to the user. AMORIA may use Web Beacons on its Site and in its emails to count users who have visited particular pages or viewed emails, and with respect to AMORIA’s Services. Note that Web Beacons are not used to access personal information. They are used purely to compile aggregated statistics about Site and the Services usage. Web Beacons collect only a limited set of information including a Cookie number, time and date of a page or email view, and a description of the page or email on which the Web Beacon resides. While you may  not  decline  Web  Beacons,  you  may  render  them ineffective by declining all Web Beacons or modifying your browser settings to provide notifications each time a Web Beacon is tendered – allowing you to accept or decline Web Beacons on an individual basis.
  • Analytics and Remarketing. We use one or more third-party analytics services (such  as  Google  Analytics)  to evaluate your use of the Site and the Services, compile reports  on  activity (based  on  their  collection  of  IP addresses,  Internet  service  provider,  browser  type, operating system and language, referring and exit pages and  URLs,  data  and  time,  amount  of  time  spent  on particular pages, what sections of the Site you visit, number of links clicked while on the Site, search terms and other similar  usage  data),  and  analyse  performance  metrics. These third parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the Site and/or the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site and/or the Services.

For  Google  Analytics,  please  visit:  https:// www.google.com/analytics

We also use one or more third-party re-marketing services (including Facebook, Twitter, Google Adwords) to advertise on third party websites to previous visitors to our Site. It could mean that we advertise to previous visitors who haven’t completed a task on our Site, for example using the contact form to make an enquiry. These third-party re-marketing service providers use cookies to serve ads based on a past visit to the Site. Any data collected by such third party  re-marketing  service  providers  will  be  used  in accordance with this Privacy Policy and the privacy policy of such third party re-marketing services provider. For more
information  on  such  third  party  re-marketing  service providers,  including  how  to  opt  out  from  certain  data collection, please visit the following links:

For Google Adwords, you can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregate Data. In an ongoing effort to better understand our users and the Site and the Services, we may analyse your information in aggregate form and also merge it with other data to use for our reporting, planning, development, operating, maintaining, managing, and improving the Site and  the  Services  and  for  promotional  purposes.  This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Service and the Site to current and prospective business partners and to other third parties for other lawful purposes.

Additional Uses. We also use Contact Information, Service Information and other information collected pursuant to this Privacy  Policy  to  respond  to  general  inquiries,  solicit feedback regarding our Services, provide relevant content on  our  Site,  and  to  communicate  with  you  via  email regarding our current and future Services.

Onward Transfer to Third Parties

Like many businesses, we hire other companies to perform certain  business-related  services.  We  may  disclose personal  information  to  certain  types  of  third  party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive  personal  information  and  their  functions  are: customer  service  and  marketing  assistance,  performing business,  sales,  and  traffic  analyses  and  analytics, supporting our website functionality, payment processors, and supporting other features offered through our Site and Services. All such third parties function as our agents,
performing services at our instruction and on our behalf pursuant to contracts which require they provide at least the same level of privacy protection as is required by this Privacy Policy and implemented by AMORIA. With regard to the  Principle  of Accountability  for  Onward Transfer,  we remain  liable  if  our  agent  processes  such  personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.

Opt-In to Certain Onward Transfers

We will not transfer your personal information to a third party controller without first providing you with information regarding the identity of such controller or the nature of such  controller’s  business,  and  obtaining  your  opt-in consent.

We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. You  may  grant  such  consent  by  contacting  us  at info@amoria.global.

In each instance, please allow us a reasonable time to process your response.

Business Transfer

In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.

Disclosures to Public Authorities

We  are  required  to  disclose  personal  information  in response to lawful requests by public authorities, including for  the  purpose  of  meeting  national  security  or  law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-Out for Direct Marketing

You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions  to  this  email  address:  info@amoria.global Please allow us a reasonable time to process your request.

How We Protect Your Information

We have implemented security policies, rules, and technical measures  to  protect  and  safeguard  your  personal information within our custody from unauthorised access, improper use or disclosure, unauthorised modification, as well as unlawful or unintended destruction or loss, taking into account the risks involved in processing and the nature of  such  data,  and  comply  with  applicable  laws  and regulations. You should keep in mind, however, that no internet  transmission  is 100%  secure  or  error-free.  In particular,  e-mail  sent  to  or  from  the  Site  and/or  the Services may not be secure, and you should therefore take
special care in deciding what information you send to us via e-mail or other electronic means.

External Sites

Our Site may contain links to other sites, for instance regarding our partners or clients, or media coverage of AMORIA services. Other sites may also reference or link to our site. AMORIA encourages you to review the privacy and security policies of any externally linked websites that may be accessed through the Site. Please note AMORIA is not responsible  or  liable  for  the  information  collection  and disclosure practices of any such external websites and for the privacy practices or content of such external sites. Please check the privacy policies of these external websites before  you  submit  any  personal  information  or  other information to them.

Access to Personal Information

Upon request to info@amoria.global, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend  or  delete  your  personal  information  where  it  is inaccurate  or  has  been  processed  in  violation  of  this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond to your inquiries and requests.

Your Choices

Should you choose to unsubscribe from any mailing lists for which you registered, you may do so by following the instructions on how to unsubscribe provided in all AMORIA communications.

Retention of Personal Information

We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy,  or  subsequently  authorised.  We  may  continue processing your personal information for longer periods, but only  for  the  time  and  to  the  extent  such  processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research  and  statistical  analysis,  and  subject  to  the protection of this Privacy Policy. After such time periods have  expired,  we  may  either  delete  your  personal
information or retain it in a form such that it does not identify you personally.

Important Notice to All Non-U.S. Residents

Our servers are located outside of the US. If you are located  outside  of  the  US,  please  be  aware  that  any information provided to us, including personal information, will be transferred from your country of origin to Estonia or other jurisdictions. Except in the case of data transfers under the EU-US Privacy Shield, your decision to provide such data to us, or allow us to collect such data it through our Site and/or the Services, constitutes your consent to this data transfer.

Important  Notice  for  Residents  of  the  European Economic Area 

AMORIA  complies  with  the  EU-US  Privacy  Shield Framework  as  set  forth  by  the  Estonia  Department  of Commerce regarding the collection, use, and retention of 

personal information from the European Union member countries (including Iceland, Liechtenstein and Norway). AMORIA has certified that it adheres to the Privacy Shield principles  of  Notice,  Choice,  Accountability  for  Onward Transfer, Security, Data Integrity and Purpose Limitation, Access  and  Recourse,  Enforcement  and  Liability (the “Privacy Shield Principles”).

AMORIA is subject to the investigatory and enforcement powers of the EstoniaTrade Commission.

In compliance with the EU-US Privacy Shield Principles, AMORIA commits to resolve complaints about your privacy and our collection or use of your personal information. EU individuals  with  inquiries  or  complaints  regarding  this Privacy  Policy  should  first  contact  AMORIA  at info@amoria.global.

AMORIA  has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB PRIVACY SHIELD, a non-profit alternative dispute resolution  provider  located  in  the  United  States  and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by AMORIA, please  visit  www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. If these processes do not result in a resolution, you may also contact your local data protection authority for assistance. If our complaint still remains unresolved, then you have the right to invoke binding arbitration by the Privacy Shield
Panel upon written notice to AMORIA at info@amoria.global.

About Children

AMORIA  does  not  knowingly  collect  information  from children under the age of 16 through the Site and/or the Services. If you are under the age of, please do not provide  any  information  through  the  Site  and/or  the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children to never provide any information on this Site, the Services or any other web site without their permission. If you have reason to believe that a child under the age of 16 has provided information  to  AMORIA  through  the  Site  and/or  the Services, please contact us using the information in the Contact Us section of the Site, and we will endeavour to delete that information from our databases.

Changes to this Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Site as soon as they go into effect. By accessing the Site and/or the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

Contact us

If you have any queries about the privacy statement or to report a privacy issue, please contact us in one of the following ways:

Email: info@amoria.global